GUARANTEE AND WARRANTY
New CNC router/laser machines sold by SMARTECH carry a 3-years warranty (fiber laser cutting machines carry a 5 years warranty) effective from the date of shipping. CNC machines sold through dealers must be registered with SMARTECH within 30 days of purchase to be covered by this warranty. We would send new parts or repair for you during warranty period for free. Quality Control
Skilled and strict Quality Inspection Team is available during the material purchasing and production procedure. All finished machine we delivered are 100% strictly tested by our QC department and engineering department. We will provide detailed Machine pictures and Test videos to customers before delivery. OEM Service
Customized and OEM orders are welcome due to our abundant experiences.All the OEM services are free, customer only need to provide us with your logo drawing. function requirements, colors etc. No MOQ required. Privacy
None of your personally identifiable information ( such as your name, address, email address, bank info, etc ) will be disclosed or shared with any third parties. Contact All of your inquiries or questions or helps will be answered within 24 hours,even in holiday. Also, please feel free to call us if you have any emergency questions. Payment terms
Alibaba Trade Assurance ( New,safe and popular payment terms) 30% T/T paid in advance as deposit, the balance paid before shipment. LC at sight. Other payment terms: Paypal,Western Union and so on. Documents Support
Certificate support: CE,ISO,CO,FORM A,FORM E,FORM F ,FTA,CCPIT Certificate and so on. All Documents for clearance customs support : Contract ,Packing list,Commercial Invoice,Export declaration and so on. About SMARTECH & Certificate
SMARTECH brand Comes from Smart Technology.In order to protect the trademark, we have registered and applied for the SMARTECH & ISMARTECH trademarks from China government. SMARTECH based in Jinan, China, has been leading the industry in woodworking innovations since 2002 years and continues to challenge the industry with new advancements. We provide our clients advanced and original, high-tech products, as well as solutions in the field of CNC laser-based production for different material processing applications.Our core business is design and production of CNC router machines (CNC wood routers, stone carving machines, metal CNC machines, 3D CNC routers, 3 axis CNC routers, 4 axis CNC routers, and 5 axis CNC routers), CNC laser machines (laser marking machines, laser engraving machines, laser cutting machines, and laser welding machines), CNC milling machines, CNC plasma cutting machines, CNC machining centers, CNC wood turning lathe machines, CNC spare parts, and other CNC machines. Welcome to visit our factory when you are convenient !