FAQ 1. How to make the order: 1.1 Please inform us more information about your work, such as: what are the materials you want to process, the work is engraved or cut or others The max size of the materials: Length*wideth*thickness 1.2 Quotation: According to your requirement, we will suggest the most suitable machines and quoted the most competitive price with the best quality. 1.3 Deep communication: Then we talk about the details, such as specification, accessories configuration included parameters, cooperation terms, shipping things, etc. Fix everything and avoid any misunderstanding. 1.4 Placing order: If there is not any problem and we agree with each other, then we send you the PI(proforma invoice)with all the details of the machine, both sides sign contract. Then the customer makes prepayment and send to us the bank receipt pictures. 1.5 Strat to produce: As soon as received your prepayment, we will start to produce, and inform the news of production always, such as pictures, producing videos, testing work, etc. Owning professional testing department, testing precision, real cutting engraving work, and every cable connection again, painting, etc. before delivery. 1.6 Delivery: After the machine finished, we will send detailed pictures and videos to you to confirm, if no problem, will deliver. 1.7 Training We offer professional Training